Overview

Description

Custom work for your community, from first request to five-star review

Commissions is a complete provider directory and client work pipeline for Invision Community v5.

Showcase the people who build for your community, allow members and guests to request custom work through a guided intake process, send quotes, collect payment through Commerce or externally, deliver the work, and gather the reviews that help providers win their next job.

Full demo on https://administrata.net/commissions/

How it works

Providers apply and you decide who gets approved.

Approved providers appear in a public directory alongside their services, portfolio, rating, and Software Marketplace listings. Anyone who needs work completed can choose a specific provider or submit a general request.

After completing a short intake form, the client enters a private request thread where the entire job takes place:

• Initial discussion

• Scope and quotation

• Quote acceptance

• Payment

• Work in progress

• Delivery

• Client review

Every step remains visible in one place. A progress tracker at the top of each request shows exactly where the job stands, while an activity timeline records every status change, quotation, acceptance, and payment event.

Nobody has to ask, “Where are we with this?”

The provider directory

The directory hub welcomes visitors with live statistics, including:

• The number of approved providers

• Their average rating

• The number of available services

Featured providers receive distinctive cards with a colour rail automatically generated from the services they offer. Every provider card feels different without requiring anyone to design it manually.

Complete provider profiles

Every approved provider receives a dedicated public profile containing:

• A sticky identity panel with their avatar, headline, star rating, availability, and services

• A rich-text About section using the full Invision editor

• An unlimited portfolio with real image uploads

• Their Software Marketplace files

• Reviews from completed work

• A prominent Request work button that starts a job with them in two clicks

Public service pages

Services are created and managed by administrators in the ACP. Each service can have its own colour and description.

Every service also receives a dedicated public landing page containing:

• A tinted service hero

• Live trust and activity statistics

• Providers offering that service

• The latest relevant review

• Structured data for search engines

• Aggregate star-rating data

Nine services means nine search-friendly landing pages that you never have to write or maintain manually.

The request pipeline

Requests are built as native Invision content items.

That means every request conversation includes the functionality your members already understand:

• Replies

• Editing and edit history

• Deletion

• Reactions

• Reporting

• Attachments through the standard editor

A flexible intake form

You control the request intake form.

Create fields in the ACP, decide which ones are required, and choose which field becomes the request title. Clients can upload screenshots, specifications, archives, documents, and other supporting files directly with their request.

Full guest access

Guests are treated as first-class clients.

When a guest submits a request, they receive a private magic link by email. That link becomes their key to the entire request thread.

Without creating an account, guests can:

• Read provider replies

• Respond to the conversation

• Accept or decline quotations

• Follow the progress of the job

• Leave a review after delivery

Access control is enforced server-side for every action.

My Requests portal

Registered members receive a dedicated My Requests portal where they can follow all their active and completed work.

Each request page includes:

• A clickable progress tracker covering New, Reviewing, Quoted, Accepted, In Progress, and Delivered

• The complete intake submission and attachments

• The client-provider conversation

• Visually accented provider replies

• An activity timeline of status changes, quotations, and payments

• Internal notes visible only to staff and the assigned provider

Quotes and payments

When the scope is clear, the provider can send a formal quotation containing:

• The quoted amount

• The currency

• What is included

• Payment instructions

The client can accept or decline the quote directly from the request page, including guest clients using their magic link.

Three payment methods

Administrators control which payment methods are available.

Arranged manually

Suitable for bank transfers, cash payments, existing client arrangements, or any payment handled outside the community.

External payment link

Providers can supply a PayPal, Stripe, payment portal, or invoice URL.

Commerce invoice

Accepting the quotation generates a real Commerce invoice. The client is sent directly to checkout, and the quote is automatically marked as paid when the invoice payment is completed.

Reviews that mean something

Delivering a request triggers a review invitation, both on the request page and by email.

The client can rate the provider out of five stars and describe their experience. Reviews are automatically included in the provider’s public rating and displayed throughout the directory wherever that provider appears.

Legacy reviews

Members can also review work completed before Commissions was installed.

Legacy reviews are held for staff approval before publication, preventing providers from fabricating an established track record.

When a review is hidden or deleted, the provider’s rating is recalculated immediately.

The provider dashboard

Providers manage their work and public presence from a single dashboard.

Business overview

The dashboard includes statistic tiles for:

• Requests awaiting a reply

• Open jobs

• Work currently in progress

• The provider’s average rating

Work queue

Requests are ordered by how long the client has been waiting, with clear Awaiting your reply indicators so providers immediately know where their attention is needed.

Profile and portfolio management

Providers can also manage:

• Their public profile

• Their rich-text About section

• Their availability

• Their services

• Their service ordering

• Their portfolio images and entries

Service ordering controls the provider’s card colours and badge order throughout the community without requiring a separate drag-and-drop interface.

Automatic reminders

A daily background task keeps the pipeline moving.

It can:

• Remind providers about requests awaiting their reply

• Re-invite clients to review delivered work

• Automatically close delivered requests after a configurable period

Each reminder and closure window can be configured independently.

Providers across your community

Approved providers remain visible beyond the directory.

They receive:

• A teal Provider badge on their member profile, beside See my activity

• A Provider chip in forum posts, supported in both classic and slim post layouts

• A Provider button on their member hovercard

Every badge and button links directly to the provider’s public profile.

That turns every useful post they make into a quiet advertisement for their services.

Notifications

Commissions uses the notification system with both inline and email delivery, supported by dedicated email templates.

Clients are notified about

• New replies

• Request status changes

• New quotations

• Payment updates

• Review invitations

Providers are notified about

• New requests

• Client replies

• Quote acceptance or rejection

• Completed payments

• New reviews

Guests are notified by email

Guest clients receive all relevant updates by email, together with the magic link that gives them secure access to their request.

Admin control panel

Administrators receive complete control over the provider directory and request pipeline.

Provider management

Approve, decline, suspend, feature, and edit providers through a complete management interface covering everything from their profile information to their jobs-completed counter.

Services manager

Create services, assign colours, and write the descriptions used across provider profiles and public service pages.

Request management

View the complete request pipeline with:

• Per-status filters

• Quick search

• Client and provider details

• Current quotation and payment status

Intake fields

Create and organise the fields used in the custom-work request form.

Application settings

Control:

• Directory visibility

• Provider applications

• Available payment methods

• Reminder windows

• Review invitations

• Automatic request closure

Perfect for

Commissions is ideal for:

• Site owners who sell custom work and want intake, quoting, payment, and delivery in one pipeline

• Networks with multiple trusted freelancers who each deserve their own storefront

• Communities tired of custom-work requests being scattered across private messages, forum topics, email, and external payment services

Commissions 1.0 brings providers, clients, requests, quotations, payments, delivery, and reviews into one professional workflow. Need a workflow it does not cover yet? Let me know.